The location and physical environment have a profound impact on the effectiveness and cost base of an operating model.
The Business problem
A global mining and resources company implemented a global Maintenance Centre of Excellence, centralising its global maintenance strategy, planning and improvement functions into a single co-located team. The 500+ team was comprised of existing staff at operational sites and from strategic new hires from non-mining sectors, effectively supporting the organisation's diversity strategy and hiring top-notch talent.
The TTI Impact
Optimised the process architecture and improved customer experience for a national insurance company.
Delivered a sea change in operating and capital costs through the planned and controlled execution of work
Operationalised governance processes for a HR division within a global mining company to support employee self service
Helped the client select an enterprise-wide technology platform to consolidate and leverage data across the organisation and operations
Created a recruitment and retention strategy that not only supported hiring a diverse workforce and also engendering ongoing retention
The Terrace Initiative is a Transformation Implementation Partner for