Processes lies within the centre of an organisation and as such they cannot be defined at only a team or activity level. Rather, processes must be integrated across all aspects of the operating model and continuously monitored to drive efficiency.
The Business problem
An insurance organisation required sound advice and planning to improve their core insurance platform in line with the strategic priorities of the Executive Leadership Team, based on a current state assessment and analysis of alternate platform options.
The TTI Impact
Optimised the process architecture and improved customer experience for a national insurance company.
Delivered a sea change in operating and capital costs through the planned and controlled execution of work
Operationalised governance processes for a HR division within a global mining company to support employee self service
Helped the client select an enterprise-wide technology platform to consolidate and leverage data across the organisation and operations
Created a recruitment and retention strategy that not only supported hiring a diverse workforce and also engendering ongoing retention
The Terrace Initiative is a Transformation Implementation Partner for