Expert Opinion

In Part 5 of our series on Managing Resistance, Ellie Pietsch explores how effective change leaders manage a common form of resistance – avoidance. Inspiring trust with your team is a key enabler in the success of your change initiative. Leading by example builds trust; your...

In Part 4 of our series on Managing Resistance, Ellie Pietsch explores how effective change leaders manage one form of resistance – undermining. Emotional intelligence and an awareness of group dynamics play a large role in anticipating resistance to change. More importantly, these skills allow you...

  Emotions drive behaviour, and in the workplace it is crucial to understand and acknowledge the emotions that drive resistance to change. Therefore, a key trait of the successful change leader is a deliberate and conscious approach towards surfacing and then managing the emotions underpinning resistance...

In Part 3 of our series on Managing Resistance, Ellie Pietsch explores how effective change leaders manage questioning as a form of resistance.   Enlisting the support of your team is critical to making change happen. Increasing the capability of your team members to adapt means that...

As leaders, we are often tasked with managing teams through disruptive change. However, change is a necessary precursor to growth, which in the current age of transformation simply replaces "business as usual." Studies show that, without change management, between 50% and 75% of all manufacturing and technology change...

You recognise that sinking feeling. You’re under pressure to drive better results with a team who are already stretched thin, and now you need to ask them to work in a different way. Leading change can be an minefield; managing those who resist change is one...

 BY MELISSA BELLConstant change is the new normal. We are seeing tectonic shifts across all industries as digital transformation revolutionises information, customer experience and delivery models.These shifts have started impacting the way rail systems are delivered. We already use digital technology in air transportation, creating...

BY WARREN BURNETT   Digital megatrends are transforming global organisations. Heavy Haul Rail networks are consistently being challenged to improve safety, network reliability and efficiency; all whilst driving down cost and meeting increasing product demand. An ever-growing amount of organisations are turning to innovative technological solutions; ranging...

BY BRETT BREEDON    “I constantly remind our employees to be afraid, to wake up every morning terrified. Not of our competition, but of our customers.”   That advice from Amazon’s CEO Jeff Bezos to shareholders in 1998 is as true now as it was then. Amazon is widely recognised...

  Brett Creedon explains the essence of how we approach change. The language of our universe is mathematics. Formulas describe the ordinary and the extraordinary – the arc of a ball in flight, the formation of a soap bubble or the unseen forces shaping our reality. There’s E=MC2, but there...